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ABOUT WILLIAMS STOCKPORT.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service was completed quickly and slightly cheaper than quoted initially

Service

Mr Raw was exemplary in his professionalism, empathy, keeping good to his promises and ensuring I was informed throughout

Service

Chris was friendly and helpful. Cleared up confusion on service (leasing company said I needed it, he clarified I didn't) and this saved me money, a lot of other companies wouldn't do that.

Service

Same as above

Service

Everything completed quickly while I waited for the service to be carried out.

Service

No problems whatsoever!

Service

The staff are always very friendly and helpful

Service

Online booking was for oil service only however service sheet was for oil service and microfilter. This was not needed as interim change. Was changed without issue however I also mentioned this in the call from the service department.

Service

Staff are always very friendly and helpful.

Service

Even during these difficult times the service and care at BMW Stockport was fantastic and very well organised and professional.

Service

All fine, kept in touch throughout service.

Service

Everything was perfect.

Service

The breakdown and vehicle repair was handled in a very professional manor by Williams BMW. The communication from the Service Centre was excellent and Ellie gave clear and accurate information regarding the repair timeline and loan cars.

Service

Brilliant staff, process and communication

Service

Very professional service, dealt with my problem quickly and efficiently

Service

Easy to get appointment slot, polite, friendly staff, excellent service.

Service

Good service nice coffee

Service

Very efficient, easy to get booked in in short notice and ready on tine

Service

I was explained very nicely and the staff very courteous and efficient.

Service

Andy and Sharon, have always impressed me with their attention and profesionalism. Thank you

Service

very professional

Service

Staff are very helpful & informative, making the experience a good one. Car returned in a lovely clean condition.

Service

Elly was very efficient, kept me up to date when my vehicle was in for repair, very professional and easy to deal with.

Service

From booking my car in for the service and MOT to collecting my car everything went smoothly

Service

As above Julia was superb, and this needs to be recognised by her manager. She always goes above and beyond.

Service

My booking confirmation email had the wrong time on it. Therefore I was very early

Service

Made very welcome, staff were friendly and effiecent.

Service

Great team. Was quicker than I was told I would be waiting. Had a nice area to sit and wait whilst my car was being serviced, with free hot drinks and biscuits.

Service

Great customer service and knowledge.

Service

The work was carried out on time,and your waiting room would compensate for any delays

Service

Everything promised was fulfilled to our complete satisfaction.

Service

No real problems, went very well.

Service

Helpful and organised.

Service

Nothing is ever a problem.

Service

Nothing to fault

Service

The work was done in the time estimated at the beginning; the vehicle was running very smoothly after the service; we were given detailed schedules of the work which had been carried out and a comfortable, clean and pleasant waiting area was provided

Service

All good

Service

All work completed on time

Service

Dealt with quickly by James. Ensured the team understood the issues, and arranged a very quirky courtesy car which was fun (bmw i3)

Service

They did what was necessary

Service

Knowing that the work has been done correctly.

Service

prompt attention

Service

Pleasant greeting on arrival, car was ready in the time frame specified.

Service

Great service.

Service

Was kept fully informed an advised throughout

Service

Accommodated me at short notice

Service

Completed on time and use of loan car.

Service

helpfull service people

Service

The car was repaired at only a few hours notice and has worked fine ever since.

Service

no issues encountered

Service

No problems, but then it was only an MOT.

Service

timings were perfect car was cleaned and staff were very helpful

Service

Helpful above and beyond

Service

You did what you said.

Service

Only the outside of my car was cleaned.

Service

The service again was excellent as expected.

Service

Salesman was very helpful and informative

Sales

Fantastic customer service as always.

Sales

Great service.

Sales

Nick and the team at Williams we're always accommodating and helped in every way possible during a global pandemic.

Sales

A pleasure to deal with - friendly, efficient, helpful, open and they gave me a great deal. They couldn't have made the paperwork/finance process easier, and I genuinely enjoyed my correspondence with Nick Harling by phone and email.

Sales

Lovely service from the sales rep and up to date contact at all times.

Sales

Well organised, in keeping with C-19 restrictions.

Sales

Despite challenging circumstances, all handled efficiently, easily and in a friendly manner

Sales

Giving this score because I was completely satisfied how everything went

Sales

Lovely showroom nothing was to much trouble

Sales

James Carr was very professional and friendly and very clear when going through all the options on the model I had chosen, he answered all my questions about the car and explained the purchase options to me, he was very patient with me .

Sales

Attentive from order to delivery

Sales

Excellent - did exactly what they said they would, when they said they would.

Sales

Frank keep me informed thoroughly throughout process and went that extra mile to get my car to me earlier than anticipated. Excellent customer service from all the team on each visit to the garage.

Sales

Excellent overall experience.

Sales

The salesman knew the product and presented the car details in a very professional manner

Sales

Salesman knows product, knows us did preparation ready for our visit

Sales

Easy process

Sales

I have known John Bibby for many years and he is a credit to BMW. Always very focused and easy to work with.

Sales

Efficient

Sales

Communication has been excellent throughout the whole process.

Sales

Everything went smoothly

Sales

The sales process went very smoothly and vehicle demonstration was particularly well organised. The handover was equally well arranged.

Sales

Kept up to date regularly with phone calls from salesman as to what stage my car was up to when being built. Minimal effort was needed on my side, all taken care of for me

Sales

Frank Martone always looks after me

Sales

Good information, good manners very informative and great after sales