Loading...

ABOUT WILLIAMS STOCKPORT.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly staff, kept me updated, easy to book and arrange

Service

Everything as it should be

Service

Easy to sort MOT and Service and book a suitable time and date, easy drop off, pick up, payment and telephone communication whilst car in for works. Good Covid-19 procedures in place felt safe and secure whilst onsite.

Service

The whole service process was excellent

Service

Drop off and collection very easy and Covid secure

Service

The contact person Emma was very helpful and the map update issue was sorted out quickly.

Service

Everything carried out as one would expect

Service

From start to finish very easy safe process

Service

No fuss and quick service

Service

Problem was fixed quickly

Service

Rectified the problem and kept me updated.

Service

Courtesy car was clean and Covid compliant. My car was cleaned on return. Lovely treat.

Service

It's always a very good experience with William's. I always feel like I'm a valued customer. Also, I look forward to the day when we can have pastries again while waiting for your car.

Service

Excellent

Service

efficient.

Service

Everything was explained and made clear

Service

happy with quality

Service

Fixed the fault, quick and simple.

Service

Carried out MOT and service promptly

Service

staff thoughtful and caring throughout

Service

Great service

Service

Service advisor was friendly and helpful

Service

excellent. I was sent a video of the car with full explanation of the car's condition and what was needed to be done.

Service

excellent

Service

Everything was very well organised. Reg number and name taken as you go in. Social distancing in place. Your own dedicated service person. Being greeted by name.

Service

Pleasant and helpful staff.

Service

Staff are always happy to help , but we have been loyal customers for 7 years now

Service

all went well

Service

It was a pleasant area to sit and wait in.

Service

The work was thorough and timely. All the stages were communicated clearly

Service

Received a phone call from the service department telling me that the service was completed. paid on arrival picked up my car and thanks to Julia Brierley for her attention.

Service

Service was completed quickly and slightly cheaper than quoted initially

Service

Everything completed quickly while I waited for the service to be carried out.

Service

Chris was friendly and helpful. Cleared up confusion on service (leasing company said I needed it, he clarified I didn't) and this saved me money, a lot of other companies wouldn't do that.

Service

Mr Raw was exemplary in his professionalism, empathy, keeping good to his promises and ensuring I was informed throughout

Service

Same as above

Service

No problems whatsoever!

Service

The staff are always very friendly and helpful

Service

Online booking was for oil service only however service sheet was for oil service and microfilter. This was not needed as interim change. Was changed without issue however I also mentioned this in the call from the service department.

Service

Staff are always very friendly and helpful.

Service

Even during these difficult times the service and care at BMW Stockport was fantastic and very well organised and professional.

Service

All fine, kept in touch throughout service.

Service

Everything was perfect.

Service

The breakdown and vehicle repair was handled in a very professional manor by Williams BMW. The communication from the Service Centre was excellent and Ellie gave clear and accurate information regarding the repair timeline and loan cars.

Service

Went to great trouble to locate a car of right specifications and kept up updated on the battery problem delays.

Sales

Always welcoming, very helpful and very informative. Collection was very smooth and handled great considering the current situation aswel with the pandemic. The car is brilliant.

Sales

Kept me informed all the way through the sale process

Sales

Great service considering COVID Restrictions

Sales

Very satisfied with Salesman (Frank Martone), regular up-dates and communications about vehicle and very happy with Covid safe measures that were put in place and explained to me when collecting vehicle.

Sales

seamless purchase

Sales

Treated well and the sales guy was very professional.

Sales

Happy with outcome of sales process

Sales

Exceptional experience. This is the second time dealing with Frank and would recommend him to anyone.

Sales

Frank was extremely helpful and friendly and made the whole experience an easy and enjoyable one

Sales

Good experience with the salesman when ordering the car. I was kept up to date with the updates on E mail. Unfortunately I picked the car up during the November lockdown so it was a brief experience however it was handled well in the circumstances.

Sales

Staff excellent Special thanks to Nick Harling and James Carr I would have liked to get a cheaper deal, but over all I am happy

Sales

Francesco Martone was very professional and informative when asked questions especially helped with our other car- due to covid so delivery of our new car was delayed. Thought he went the extra mile also considering he'd just had an operation.

Sales

Salesman was very helpful and informative

Sales

Fantastic customer service as always.

Sales

Great service.

Sales

Nick and the team at Williams we're always accommodating and helped in every way possible during a global pandemic.

Sales

A pleasure to deal with - friendly, efficient, helpful, open and they gave me a great deal. They couldn't have made the paperwork/finance process easier, and I genuinely enjoyed my correspondence with Nick Harling by phone and email.

Sales

Lovely service from the sales rep and up to date contact at all times.