No news found with your current search criteria.
All work completed and regularly updated on progress.
fast and on time
After Williams contacted us to say we needed 2 new tyres, we decided to check the price somewhere else and when trying to contact the lady to cancel, it was a major task getting her to return our call. Not what we would expect
Ability to work at centre, whilst waiting for service, with good standard facilities.
I was charged a fair price and well looked after
Very efficent service buy all the colleagues. Very polite
very friendly staff - called to tell me when the vehicle would be ready - no problems albeit when I purchased the car I was given a new BMW umbrella - unfortunately it doesn't work !
Perfect service , waiting facilities. Friendly staff who kept me informed as much as possible .
There is no other answer to give because I have received outstanding service every time I walk through the door, from Reception, the Service Representatives, and the Maintenance Specialists who maintain the vehicles.Perfection is your middle name!
The electronics needed resetting eg. Km to Miles etc.
high quality service as expected but it was unclear that I had to take my car to a different location (bodyshop)than the main dealership.
Good efficient service
I took my car in because I was previously told it needed work doing to it. It turned out the info I was given was incorrect and the car did not need anything doing, so it was a wasted trip.
Issue with Drive Train not resolved even though advised that it was.
Friendly/helpful and knowledgeable staff
The booking in process was delayed as too many people were asked to come at the same time. This then meant the service over ran and only once it was 15 mins late was I told the vehicle had unsafe brake discs and needed 2 hours to fix.
speedy, polite and professional
Staff members are extremely helpful and pleasant makes you're experience a great one
Looked after well
Very good customer serviceGreat facilitiesFriendly staffKept me informedwashed my car tooTwice the price of other independent garages
Nice pleasant staff, who go out of their way to help.
The reception staff were very helpful, and the service was carried out on time.
The problem was sorted out and the car ready to be picked up at the designated time.
Fast pleasant friendly service
Put me in earlier than booked as I arrived early for appointment
MOT plus minor work took too long. I was in the lounge area and after 2 hours it was stated that the work had been done and was being cleaned. 30minutes later I asked and was told it had not even been started and was 5th in the queue!!!
Wasn't given full explanation of what was being undertaken in the service. Acknowledge signed paperwork but would have preferred detailed explanation beforehand.
The car was well looked after with all work completed on time and as described.
Curtious professional staff who know what they are talking about.
Work was completed on time. Sometimes they cannot provide a courtesy car.
Professional service and very easy to deal with. Cleaned and washed car before returning it to me which was appreciated.
I was told the brake fluid was due but not till the next month and Bmw would only pay for this in that month. I got the car back and 3 days later the the computer tells me the fluid wants changing.i now have the inconvenience of booking in again
Staff were very friendly and courteous. Loved the complimentary car wash and vacuum
The level and quality of service
Very efficient and communicated throughout
Excellent reception , fully informative,lovely surroundings. Kept informed throughout the process. Good to know the motor has been serviced by experts
Appointment easy to arrange, refreshments available while I waited work done efficiently, car cleaned
The relevant people were very prompt and reassuring and above all, courteous ! They managed to finish the work within the mentioned time-frame !The report they provided was very comprehensive and made me understand and be cognisant of the problems
There was no hassle and everything seemed straight forward.
Friendly and helpful
The people I dealt with were very helpful and professional .
No problems, and everything done on time.
Member of staff picked up my car taken it away for a service and was told the car would be back for approx 15:30 and it was just as planned
Very efficient and friendly service
Picked up car, cleaned interior before return. Great service.
Usually have services by visiting outlet in stockport. On this occasion Williams collected and delivered to my home address.The collection was on time and the delivery was even earlier than I estimated.The driver was friendly... Excellent service
staff all very friendly and courteous and remembered me from previous visits.
Efficient, professional, friendly Never let you down
whilst the repair was carried out effectively, what disappoints me is that a car which has done less then 20.000 miles would need to have a new fuel injector. I have owned the car from new, and to have to pay circa £270 is quite appalling.
Customer service is always excellent
Superb service as usual - efficient, pleasant and a very nice waiting area.
Ready on time, service staff very helpful. The whole Williams Stockport dealer experience is exceptional.
The staff are efficient, friendly and understanding.
Messages I passed on were addressed during service, faults fixed. I did not have to repeat myself. Prompt.
Service carried out successfully, on time and staff most helpful
They did everything I needed
Identified warranty work (raised over the phone during booking the service) was not able to be carried out the same day
Excellent communication from service desk, but warranty repair of seat belt replacement for extending arm issue is faulty again, so return visit necessary., suspect this is not fault of service centre but rather a design flaw with car.
Car was completed on time as per quoted costs a cleaned nicely No surprises!
Just good service. Exactly what is asked for and expected.
an easy friendly experience
My car was picked up from home and delivered back, it saved me having to organise a lift back home. Staff very friendly and efficient. Thought I got very good value in terms of price.
Very satisfied with the facilties available while you wait for your service and MoT
Booked in and waited as planned
I had requested the opportunity to test drive an M240/235 instead of using the pool car during the time my car was in for warranty work. I was told the car was being used by the Manager who wasn't in that particular day - nobody followed up with me
I was given a courtesy car cat late notice, may car was also ready ahead of time which made life easier for me!
Always polite staff. The car runs smooth as always.
All the team I came across throughout visit very helpful couldn't do any more to make fell welcome
Car ready and washed on time for service
Everything went smoothly
My car has been with the dealership too many times over the past 22 months but each time Alistair has been brilliant dealing with it as has Rik who had lent me his car several times
So accommodating. I couldn't get my car over to the garage so they arranged to collect and return it from my home or workplace at my convenience. Extremely friendly, courteous staff.
Smooth process, friendly staff
Work was completed within timescale
The car was fixed OK. No problems since.
Car serviced at a time to suit me and returned cleaned and valeted. staff very friendly and helpful.
From booking to returning car everything was faultless
It was all very calm and totally organised.
I was able to help myself to complementary tea or coffee and some snacks. Only down side was the inside of my car wasn't cleaned. But unsure if this is part of the package or not.Time before Last I took my car in it was cleaned inside and out.
I had purchased my car from another dealership who had mislead me as to when the car had had its first service. The Service Manager at BMW Williams looked into this and by way of gesture of goodwill serviced my car without charge.
Delay in picking up courtesy car (40mins). But other than that all ok
Was a smooth repair procedure, all went as planned and as promised
For the second time, after service complementary car wash has not been offered and I have had to drive home in dirty car with greasy hand prints etc. all over it.
Good service car was ready when advised
The staff were friendly & helpful plus as I was on my way to work everything was organised and done in a timely manner to allow me to get to work
Pleasant, professional, efficient. Whats not to like? 10/10 for me
Excellent service. Looked after me with teas and coffess and snacks.
Easy to arrange and all completed as agreed
The department advised me that my MOT had run out and managed to also complete this within the visit
Very polite and helpful
All went well, drop off and pick up was easy we got a call to explain what work needed doing and to rearrange time. Professional service and staff.
Was told it would take a certain amount of time. It did.
Great customer service by the staff. Nothing too much trouble.
Friendly helpful staff, good waiting area, efficient service
I brought in my car for MOT early as you advised and, the job was done without delay!. Thanks.
Work was completed within the allotted time scale, I was kept informed of progress and contacted with information about a brake fluid change that was required. All without any pressure to comply
Very good service and flexibility for the pick up of the new car
Everything went according to plan
From the outset of my recent purchase process the approach taken by Nick Harling at Williams Stockport has been professional and attentive.
Mr Shaffi was v responsive and made sure he hit the right notes to sell the car. Thank You.
Good experience from start to finish.
The salesman Nick Harling is highly efficient with a very pleasant manner and most importantly does everything he says he will on time.
From the first moment i walked in your stockport show room to driving away my new bmw the service was first class.Shahid was amazing thank you so much for all you hard work.5 stars all the way.
I was happy with the whole process
Excellent service throughout. Very helpful and We felt looked after.
Your sales staff were always courteous and very helpful
Was kept upto date with info and everything was straight forward
Extremely good service from the sales assistant, very good deal and the new car arrived on time.
Make feel very welcome by Nigel and the Williams team, delivery was earlier than expected for my new car... overall 10/10!
Extremely satisfied with the whole experience at Bmw Williams. From purchase to delivery, there were no issues or problems and everything went very smoothly.
Very helpful at Williams. Good choice of cars.
First class servive from start to finish
The staff were friendly and very helpful, the advisor who helped us kept us up to date on the status of the car
Excellent service from Motability Sales Exec Nick Harling.
Like the car it was 1st Class
Richard was very helpful. He assisted with all my enquiries and answered all my questions. He kept me regularly updated on the vehicle's progress.
Salesman was very helpful and knowledgeable
I always find the staff at williams stockport very pleasant and polite
I have given 5 stars due to James Vipond Stockport Branch updating me every step of the way, I found James to be professional, knowledgeable but also approachable, which is very important to me, great customer service from James.
From the receptionist to the member of the sales team it was a nice and friendly experience. Should that you had step into a luxury car dealership.Also wanted to say John Bibby is a true reflection of a great company.
Dealt with Nigel Kirkham - best salesman I've done business with. Really genuine guy!
good service by frank who is part of the mobility team at bmw in stockport
From the second I entered the staff where welcoming, attentive and happy to help with all of my questions and needs.
No problems with haggling over prices for trade in against new car. No problem with test drives of 2 models. Salesman prepared to give customerplenty of time .Also as a female purchaser I was not at all patronised by anyone in the dealership.
This is based on our dealing with sales executive Rick Chung. He was easilt accessible, fast to return calls and emails and a really presonable guy.
The knowledge of BMW products and specifications displayed by the dealer that I dealt with was impressive.
Friendly staff and a pleasant atmosphere arranged test drives as soon as possible on several cars, some hard bargaining to get a deal I was happy with but very pleasant experience
Very helpful, quick and easy
From the moment I walked through the door I felt welcomed by the team. A totally professional and friendly service. James Vipond was exceptional. Keeping me informed all the way through the process. The finance manager too was really good
Friendly,helpful,efficient, professional Sales personnel with results achieved without use of high pressure methods.
Rick Chung was fantastic throughout the entire process- one of the best sales consultant's I have dealt with. Rick constantly kept me up to date and nothing was ever too much trouble. I would not hesitate to recommend Rick and Williams Stockport.
I needed the car for before the end of March and James Vipond made sure this happened, the car is excellent and his customer service was by far the best.
I feel a part of BMW family by the way I've been treated. Dealership helped me to achieve everything I desired. Chris Johnston and Frank Martone were fantastic all way through, Patient, friendly and knowledgable in every aspect. a huge thanks to them
Having had bad experiences at other car dealerships, the service I got at BMW was a refreshing change. Frank Martone was extremely helpful and friendly with a 'no pressure' approach that made the whole process completely stress free.
my experience with the purchase and delivery of my car revolves around the helpfulness and professionalism of the salesperson Frank Martone, Frank understood my needs and how particular i am towards my car.nothing was to much trouble...
Can't think of anything to criticise
Excellent customer service by Nick Harling. Kept me informed throughout the process and also arranged for me to collect my new car early and leave my old car ready for collection from BMW Financial Services. Nick then dealt with the handover.
Professional staff. No pushy sales patter.
Very polite , attentive but not ' in your face' sales.
Hi I am satisfied with my purchase however having looked at your website it states various offers however this was not made available to me at the time of my purchase and would have subsequently reduced my deposit and monthly deposit.